Chief Operating Officer (COO) - Resume Example & Template

Resume of Chief Operating Officer (COO) in Text Format

AKANKSHA SHARMA

Phone Number: 9953776253 I Email: info@getsetresume.com I LinkedIn: linkedin.com/company/getsetresumes 

CHIEF OPERATING OFFICER (COO) -leveraging 15+ years of experience

A result-driven executive leader with a proven track record of optimising operational efficiency, driving strategic growth, and fostering cross-functional collaboration. Adept at translating vision into action, aligning diverse teams, and delivering impactful solutions that enhance organizational performance. Strong operational expertise combined with exceptional leadership and communication skills. Committed to cultivating a culture of innovation, continuous improvement, and teamwork to support the company's mission and success. 

PROFILE SUMMARY 

• COO with a proven track record of leading the development and executing operational strategies that align with business objectives and driving growth, efficiency, and profitability.
• Process leader, drives process improvements to streamline workflows, enhance productivity, and maximize resource utilization across departments.
• Expertise in successfully navigating organizational transformations by developing change management strategies that foster employee engagement and support transition.
• Excel in building strong relationships with internal and external stakeholders, including investors, clients, partners, and regulatory bodies.
• Demonstrate hands-on experience in managing budgets, allocating resources, and making data-driven decisions to optimise financial performance and supporting growth initiatives.
• Experience-backed skills in leading cross-functional sales teams to exceed targets and drive revenue growth.

CORE COMPETENCIES

• Operations Excellence
• Capacity Building 
• Process Optimisation
• Strategic Direction
• Regulatory Compliance
• Efficiency Enhancement
• Analytical Skills
• Leadership Skills
• Communication Skills

PROFESSIONAL EXPERIENCE 

Virasat Industries, Bombay | Jan 2020 - Present 

Chief Operating Officer (COO)

• Overseeing the day-to-day operations of various departments, ensuring smooth and efficient workflows.
• Collaborating with the CEO and executive team to develop and execute operational strategies that align with the company's overall goals.
• Contributing to the development of long-term business plans and initiatives to drive growth and profitability.
• Developing and implementing strategies to enhance operational efficiency, quality, and effectiveness across the organisation.
• Identifying opportunities to streamline processes, eliminate bottlenecks, and improve operational workflows.
• Collaborating with cross-functional teams to enhance coordination and communication among different departments.
• Setting clear performance goals and key performance indicators (KPIs) for operational teams.
• Monitoring and evaluating team performance against KPIs, providing guidance and support as needed.
• Fostering a culture of accountability, feedback, and professional growth within the operational departments.
• Working closely with the CFO to develop and manage operational budgets, ensuring optimal allocation of resources.
• Monitoring expenses, identifying cost-saving opportunities, and implementing strategies to maximise operational efficiency.
• Collaborating with other members of the executive team to ensure alignment of operational strategies with sales, marketing, finance, and other functions.
• Identifying operational risks and developing strategies to mitigate them, ensuring business continuity.
• Implementing robust internal controls to maintain transparency, accuracy, and ethical standards.
• Leading and managing organisational change initiatives, guiding teams through transitions effectively.
• Anticipating potential challenges and resistance, developing strategies to overcome them and ensuring smooth implementation.

Hive Group, Bombay | May 2015 - Dec 2019

Director-Operations

• Collaborated with the COO to translate the company's strategic goals into actionable plans and initiatives.
• Allocated resources effectively to optimise operational efficiency, ensured cost-effectiveness, and met performance targets.
• Defined key performance indicators (KPIs) and metrics to monitor operational performance, set targets, and drive accountability.
• Oversaw supply chain activities, from procurement to distribution, to ensure timely delivery and cost-effective sourcing.
• Implemented quality control measures and standards to ensure products or services meet or exceed industry regulations and customer expectations.
• Identified potential risks to operations, developed mitigation strategies and ensured business continuity even in challenging scenarios.
• Developed and managed the operations budget, monitored expenses, and identified areas for cost savings.
• Oversaw and managed operational projects, ensuring they were executed on time, within the scope, and within the budget.
• Lead change initiatives related to process improvements, technology implementations, and organisational restructuring.

Kraken Industries, Bombay | May 2010 - Apr 2015

Assistant Director-Operations

• Assisted the Director of Operations in overseeing day-to-day operational activities, ensuring they aligned with the organization's strategic goals.
• Collaborated with other departments to ensure coordinated efforts, effective communication, and alignment of goals.
• Implemented quality control measures, monitored adherence to standards, and drove initiatives to enhance product or service quality.
• Assisted in budget planning and management, ensured efficient resource allocation and cost control.
• Identified operational risks, developed mitigation strategies, and ensured compliance with industry regulations and standards.
• Analysed operational data, trends, and insights to inform decision-making and drove process improvements.
• Supported change initiatives related to process enhancements, technology implementations, and organisational shifts.

ACHIEVEMENTS 

• Met the financial budget targets set for the department 3 years in a row.
• Obtained 100% efficiency in process optimisation for a prolonged period.
• Ensured timely delivery of all the company’s products from the factory level. 

ACADEMIC CREDENTIALS 

EDUCATION: 

• Master of Business Administration, Narottam Morarjee Institute of Shipping, Bombay, Jul 2001 – Apr 2003
• Bachelor of Business Administration, Bombay University, Bombay, Jul 1997 - Apr 2001 

PERSONAL DOSSIER

Languages Known- English, Hindi, and Marathi