Getsetresumes.com is a resume development, training and consultancy service that helps jobseekers prepare resumes and make an
impact on prospective employers. We are neither a recruitment firm nor do we act as labour consultants to, or employment
partners of, any employer. The usage of our site is bound by a set of terms and conditions that the jobseekers must agree
and
adhere to. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN
THIS
AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. This is a legally binding agreement. One of
the
primary objectives of these Terms and Conditions is to discourage and prevent misuse and fraud.
Payment
- You'll honour your payment obligations and you are okay with us storing your basic payment information (This includes
your
name, address, payment mode, date of order, IP address, etc.). Also, there may be fees and taxes that are added to our
prices.
- If you purchase any of our paid Services (“Premium Services”), you agree to pay us the applicable fees and taxes.
- Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange
rates).
- We do not store your billing information (e.g. credit card details or any banking passwords)
- There may be applicable taxes attached to your purchase and you agree to bear the same.
Job Guarantee
- GetSetResumes.com does not post any job-offers and does not send any such emails to collect personal information and/or
money in
promise of any job. Our services are well defined and restricted to resume development/ resume consultancy and in some
cases
interview training.
- GetSetResumes.com does not promise any jobs or interview calls to the end user after taking its services. The services
provided
by GetSetResumes.com are best effort and best in class but the end user needs to understand that there is a large
skilled
population out there and a comparatively lesser number of qualified jobs open in the market and hence guaranteeing a job
is
not
possible.
- GetSetResumes.com wants jobseekers to be extremely vigilant regarding any false promise by anyone pretending to be us
and in
the
event of any such observation you should notify us immediately. Our resume writers will contact you for matters related
to
your
resume only. If anyone seeks non-work related information such as Credit Card numbers or Bank information over phone or
email do
not respond to such requests. Kindly call us or write to us at reportabuse@getsetresumes
.com
Refund Policy & Money Back Guarantee
- GetSetResumes.com guarantees the end user's complete satisfaction and money back if the end user is not satisfied with
the
first
draft of their resume. To avail this, the end user must initiate a refund request through a written email within 48
hours of
receiving the first draft of the resume. Post this, an investigation will be carried out to ascertain the validity of
the
request. Only if the request is found to be genuine, GetSetResumes.com will initiate the refund process in the next 7
working
days. If there is a delay in sending an intimation by the end-user, the refund shall not be processed as per policy. A
refund
request will not be processed if a) you do not provide a written email with your concerns within 48 hours of your resume
delivery, b) you decide to change your initial requirements for resume development, c) you are a repeat customer
- In case of cancellation of the services, only the amount for services NOT delivered will be refunded. The services that have been delivered will be charged in full and any voucher discount that was applicable while placing the order will not apply on the services that have been delivered. Amount shown on the website or communicated over email (at the time of placing the order) will be considered as final and binding, while calculating the refund amount.
- GetSetResumes does not offer any job guarantee with any of our services.
- GetSetResumes does not assure clients of an ATS Score as it is not quantifiable and there is no standard authority confirming how ATS scores are calculated.
Your Rights & Content Ownership
- You own all of the content, feedback, and personal information you provide to us, but you also grant us a non-exclusive
license
to it.
- You promise to only provide information and content that you have the right to share, and that the information you
provide
will
be truthful.
- As between you and getsetresumes.com, you own the content and information that you submit or post to the Services and
you
are
only granting Getsetresumes.com the following non-exclusive license: A worldwide, transferable and sublicensable right
to
use,
copy, modify, distribute, publish, and process, information and content that you provide through our Services, without
any
further consent, notice and/or compensation to you or others. You agree that we may access, store and use any
information
that
you provide in accordance with the terms of the Privacy Policy.
- By submitting suggestions or other feedback regarding our Services, you agree that Getsetresumes.com can use and share
(but
does
not have to) such feedback for any purpose without compensation to you.
- You agree to only provide content or information if that does not violate the law nor anyone's rights (e.g., without
violating
any intellectual property rights or breaching a contract). You also agree that your profile information will be
truthful.
- We may change, suspend or end any Service, or change and modify prices prospectively in our discretion.
- Getsetresumes.com is not a storage service. You agree that we have no obligation to store, maintain or provide you a
copy of
any
content or information that you or others provide, except to the extent required by applicable law.
- When you see or use others' content and information posted on our website, it's at your own risk.
- You agree that we are not responsible for third parties' (including other Members') content or information or for any
damages as
result of your use of or reliance on it.
- You are responsible for deciding if you want to access or use third party apps or sites that link from our website
Services.
Third party apps and sites have their own legal terms and privacy policies, and you may be giving others permission to
use
your
information in ways we would not. Getsetresumes.com is not responsible for these other sites and apps -- use these at
your
own
risk.
General
- You understand that GetSetResumes.com has the right at all times to disclose any information (including the identity of
the
persons providing information or materials on the Sites) as necessary to satisfy any law, regulation or valid
governmental
request. This may include, without limitation, disclosure of the information in connection with investigation of alleged
illegal
activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can
(and
you
hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials,
as
we, in
our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible
crimes,
especially those that may involve personal injury.
- It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene
materials
on the Sites and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for
others
to obtain personal information about you due to your use of the Sites, and that the recipient may use such information
to
harass
or injure you. GetSetResumes.com does not approve of such unauthorized uses but by using the Sites you acknowledge and
agree
that GetSetResumes.com is not responsible for the use of any personal information that you publicly disclose or share
with
others on the Sites. Please carefully select the type of information that you publicly disclose or share with others on
the
Sites.
- GetSetResumes.com shall have all the rights to take necessary action and claim damages that may occur due to your
involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in
DoS/DDoS
(Distributed Denial of Services).
- GetSetResumes.com reserves the right, but has no obligation, to monitor the materials posted in the public areas of the
Sites.
GetSetResumes.com shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged
to
violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of
GetSetResumes.com, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST IN THE PUBLIC AREAS OF THE
SITES
AND
IN YOUR PRIVATE MESSAGES. Please be advised that Content posted in public areas of the Sites does not necessarily
reflect
the
views of GetSetResumes.com. In no event shall GetSetResumes.com assume or have any responsibility or liability for any
Content
posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Sites. You
hereby
represent and warrant that you have all necessary rights in and to all Content you provide and all information it
contains
and
that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious,
or
otherwise unlawful information.
- GetSetResumes.com reserves all the rights to change the Pricing of any or all of its services as and when it deems
necessary. Such a change may not be communicated to the end user explicitly and shall only be visible through the
website.
- GetSetResumes.com shall have access to your job related documents. The documents shall be retained in our databases post
the
delivery of services, but will not be shared by a third party without your consent, unless the Law or Government
requires
so.
You agree to indemnify GetSetResumes.com in the event the documents are leaked through an internet breach of security.
- GetSetResumes.com reserves the rights to the developed resume and other documents developed by GetSetResumes.com and
shared
with
you. The developed documents shall be retained in our databases post the delivery of services, but will not be shared by
a
third
party without your consent, unless the Law or Government requires so. The developed documents may be used as Samples for
the
Website or other users, keeping in mind name changes and protection of private information. Please read the privacy
policy
in
detail to understand the use of your documents.
Communication
- You're okay with us using our websites, mobile apps, and email to provide you with important notices. This Agreement applies to mobile applications as well. Also, you agree certain additional information can be shared with us.
- If the contact information you provide isn't up to date, you may miss out on these notices.
- You agree that we may provide notices to you in the following ways: (1) a banner notice on the Service, or (2) an email sent to an address you provided, or (3) through other means including mobile number, telephone, or mail. You agree to keep your contact information up to date.
- We use third party platforms including cloud telephony services, messaging platforms and email platforms to call, message and email customers. We maintain call reports and recordings to improve our services and train our staff. You consent to us using these services and recording conversations for present and future use.
- We use webforms to collect your information for establishing communication with you and for service delivery. Your information is stored in CRM software (which may or may not be on third party platforms) for tracking progress and sending you promotional offers from time to time. By submitting any of our webforms, you agree to receive promotional calls and messages on the number shared, and such calls and messages may come from a third-party platform.
Complaints Regarding Content
- We respect the intellectual property rights of others. We require that information provided to us by Members to be
accurate
and
not in violation of the intellectual property rights or other rights of third parties.
Dos & Don’ts
Dos. You agree that you will:
- Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam
laws,
export
control laws, tax laws, and regulatory requirements;
- Provide accurate information to us and keep it updated;
- Use your real name on your documents;
- Use the Services in a professional manner.
Don'ts. You agree that you will not:
- Any information provided by you on this site shall not be misleading in any way.
- You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary
information
without obtaining the prior written consent of the owner of such proprietary rights.
- Act dishonestly or unprofessionally, including by sending inappropriate, inaccurate, or objectionable content to
getsetresumes.com;
- Use an image that is not your likeness or a head-shot photo for your profile (including those of actors, authors, models
&
others);
- Create a false identity on/for Getsetresumes.com;
- Misrepresent your current or previous positions and qualifications;
- Misrepresent your affiliations with a person or entity, past or present;
- Misrepresent your identity, including but not limited to the use of a pseudonym;
- Harass, abuse or harm another person or our employees;
- Send spam or other unwelcomed communications to getsetresumes.com or others;
- Scrape or copy profiles and information of others through any means (including crawlers, browser plugins and add-ons,
and
any
other technology or manual work);
- Act in an unlawful, libellous, abusive, obscene, discriminatory or otherwise objectionable manner;
- Disclose information that you do not have the right to disclose (such as confidential information of others (including
your
employer));
- Violate intellectual property rights of others, including patents, trademarks, trade secrets, copyrights or other
proprietary
rights;
- Violate the intellectual property or other rights of Getsetresumes.com, including, without limitation, using the word
“Getsetresumes.com” or our logos in any business name, email, or URL except without our permission
- Send getsetresumes.com any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid
schemes,”
or
any other form of solicitation unauthorized by getsetresumes.com;
- Add getsetresumes.com to distribution lists without our consent or authorization
- Send getsetresumes.com anything that contains software viruses, worms, or any other harmful code;
- Create profiles or provide content that promotes escort services or prostitution.
- Copy or use the information, content or data of others available on the Services (except as expressly authorized);
- Copy or use the information, content or data on Getsetresumes.com in connection with a competitive service (as
determined by
getsetresumes.com);
- Copy, modify or create derivative works of Getsetresumes.com, the Services or any related technology (except as
expressly
authorized by Getsetresumes.com);
- Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or
any
related technology, or any part thereof;
- Imply or state that you are affiliated with or endorsed by getsetresumes.com without our express consent (e.g.,
representing
yourself as an accredited getsetresumes.com consultant/writer/employee);
- Rent, lease, loan, trade, sell/re-sell access to the Services or related any information or data;
- Sell, sponsor, or otherwise monetize a Getsetresumes.com feature of the Services, without Getsetresumes.com consent;
- Remove any copyright, trademark or other proprietary rights notices contained in or on our Service;
- Collect, use, copy, or transfer any information obtained from Getsetresumes.com without the consent of
getsetresumes.com;
- Share or disclose information of others without their express consent;
- Use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or
“spider”
the
Services or any related data or information on the website;
- Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;
- Override any security feature of the Website or our Delivery of Services;
- Interfere with the operation of, or place an unreasonable load on, the Services or website (e.g., spam, denial of
service
attack, viruses, gaming algorithms)
Job Search Assistance / On-Demand Recruiter Service
-
Adherence to Provided Information:
We work with the information you provide through our form to tailor our services to your specific needs. Please ensure your information is accurate and up to date.
- Realistic Expectations: Avoid setting unrealistic expectations regarding the speed of job finding. While we assist you in the process, we cannot guarantee immediate interviews or instant results.
- Market Conditions: The frequency and number of applications we submit on your behalf may vary based on current job market conditions and availability of suitable opportunities.
- Client Preferences and Filters: Job search results may yield fewer opportunities based on specific client preferences and applied filters. Broader criteria may expand potential opportunities.
- Quality Over Quantity: Our focus is on finding quality job opportunities that match your skills and preferences rather than prioritizing quantity.
- Trial Sheet: Before formally starting the job search process we will provide you with a trial sheet consisting sample jobs for your review. Upon receiving your feedback on the jobs listed in the trial sheet, we will commence the service. The service tenure will start from the day we receive your feedback. If we do not receive your feedback on the sheet within 7 days from our email, we will proceed with the initiation of the service by default and the service tenure will also commence from the 8
th
day. The trial sheet will be provided only once.
- Networking Efforts: While we do not have direct contact with consultancies, we can explore networking opportunities directly or through LinkedIn to increase your chances of finding potential job openings. We do not guarantee any results in this process.
- Application Relevancy: Job applications may not fully match your profile, but we apply based on relevancy, even if you lack certain qualifications. This approach can increase your visibility and open doors to new opportunities, especially with employers who are willing to compromise on certain qualification parameters.
- Resume Editing: Resume editing, Resume updation, LinkedIn profile editing, or LinkedIn profile updation are not included in the scope of this service. If you require multiple versions of your resume to be used for this process, you can provide us with those versions or purchase an appropriate Resume or LinkedIn package from our website or get in touch with the sales team. This clause will apply even if you are an existing client. For existing clients, this process will begin only after the resume has been finalised by the client.
- Job Searching as a Process: Job searching requires patience as it is not a one-day process. Consistent effort over time increases your chances of success.
- Beware of False Promises: Get Set Resumes does not post job offers or send emails requesting personal information in exchange for jobs. Be cautious of any false promises and notify us immediately if you encounter any suspicious activity.
- Respect for User Privacy: Our resume writers will contact you solely regarding your resume. If anyone asks for non-work-related information such as credit card numbers or bank details, do not respond. Report such incidents to our support numbers immediately or send an email to
info@getsetresumes.com
- Purpose of ODR Service: The On-Demand Recruiter service is designed to save you time and effort by applying for jobs on your behalf. Your ODR consultant will work with you to understand your goals and preferences and apply for relevant positions. The end-result or success is not in our hands.
- Success Guarantee: While our service aims to improve your job search efficiency, we cannot guarantee interview calls or job offers. This is a best-effort service and should not be mistaken for a job placement or interview call guarantee.
- Client Testimonials: Customers who have used this service have experienced success in the past. We appreciate the positive feedback and strive to maintain our high standards.
- Cancellation Policy: The ODR service once initiated cannot be cancelled for the month in which it is initiated. In case you wish to cancel for the remaining period, only the amount for services not yet delivered will be refunded. Services already delivered will be charged in full, and any discounts applied at the time of purchase will not apply to delivered services.
Denial of Service
- Get Set Resumes reserves the full right and authority to decide who it wishes to work with
and who it wishes to not work with. As such if we, as a company, feel that you are not
professional in your dealing or are a threat to our organization as a customer or if for any
other reason we do not wish to engage with you, we can and will refuse the provisioning of
our services to you. If you have already paid us, the amount shall be credited back to your
account should we decide to not work with you any further.
Use of this Agreement
Here are some important details about how to read the Agreement.
- If a court with authority over this Agreement finds any part of it not enforceable, you and us agree that the court
should
modify
the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and us agree
to
ask the
court to remove that unenforceable part and still enforce the rest of this Agreement. To the extent allowed by law, the
English
version of this Agreement is binding and other translations are for convenience only. This Agreement (including
additional
terms
that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding
the
Services
and supersedes all prior agreements for the Services.
- If we don't act to enforce a breach of this Agreement, that does not mean that Getsetresumes.com has waived its right to
enforce
this Agreement. You may not assign or transfer this Agreement (or your membership or use of Services) to anyone without
our
consent.
However, you agree that Getsetresumes.com may assign this Agreement to its affiliates or a party that buys it without
your
consent.
There are no third party beneficiaries to this Agreement.
- GetSetResumes.com reserves the rights to alter its terms and conditions as and when it deems necessary. Such a change
may
not be
communicated to the end user explicitly and shall only be visible through the website. If you don't agree to these
changes,
you must
notify and stop availing the our services.
- In the unlikely event we end up in a legal dispute, it will take place in the courts of New Delhi, India.
How To Contact Us
We value the trust you place on getsetresumes.com and are committed to making your experience safe and fraud-free. Please
read
our FAQs for questions on Services offered by us and Guarantees.