General Manager IT - Resume Example & Template

Resume of General Manager IT in Text Format

SONALI DUBEY

Phone Number: 9953776253 I Email: info@getsetresume.com I LinkedIn: linkedin.com/company/getsetresumes 

GENERAL MANAGER-IT -leveraging 8+ years of experience

A results-driven IT manager with an exceptional track record of strategically steering technology initiatives to align with business objectives. A visionary leader adept at crafting and executing comprehensive IT strategies, bringing a dynamic blend of technical expertise, strategic thinking, and team leadership while driving transformative changes and elevating the organisation’s technological capabilities. 

PROFILE SUMMARY 

• IT General Manager with a proven track record of formulating forward-thinking IT strategies that drive digital transformation, optimise processes and accelerate business growth.
• Skilled at aligning IT initiatives with organisational goals, translating complex technical concepts into strategic business insights.
• Expertise in managing complex IT projects, ensuring on-time delivery, budget adherence, and alignment with stakeholder expectations.
• Proficient in navigating change, from technology implementations to process improvements, with a focus on minimal disruption and smooth transitions.
• Strong communicator with a proven ability to collaborate across departments, fostering effective cross-functional relationships.

CORE COMPETENCIES

• IT Leadership and Management
• Project Management
• Stakeholder Management 
• Strategic Planning
• Change Management
• IT Infrastructure Management  
• Compliance & Regulation
• Technology Road-mapping
• Post Implementation Support 
• Transformation Initiatives
• Risk Mitigation
• Cross-functional Leadership

PROFESSIONAL EXPERIENCE 

Tres Corporation, Mumbai | Nov 2021 - Present 

General Manager-IT

• Providing visionary leadership to the IT department, aligning technology strategies with business goals to drive innovation and operational excellence.
• Developing and executing the organisation's IT strategy, encompassing technology roadmaps, digital transformation initiatives, and cybersecurity measures.
• Leading and managing the IT team, providing mentorship, coaching, and guidance to foster a high-performing and collaborative work environment.
• Overseeing the deployment and management of IT systems, infrastructure, applications, and software, ensuring reliable and scalable solutions.
• Managing IT projects from conception to implementation, ensuring projects are delivered on time, within budget, and meet stakeholder expectations.
• Developing and implementing robust cybersecurity measures to protect the organisation's data, systems, and networks from threats and breaches.
• Driving digital transformation by identifying opportunities for automation, process improvement, and innovation across departments.
• Developing and managing the IT budget, allocating resources effectively to support IT initiatives and maintaining operational efficiency.
• Identifying IT risks, developing mitigation strategies, and ensuring compliance with industry regulations and best practices.
• Collaborating with cross-functional teams to align technology initiatives with business needs, ensuring effective communication and a seamless IT-business relationship.
• Establishing performance metrics and key performance indicators (KPIs) to monitor IT performance, analyse trends, and make data-driven decisions.

Trevor Technologies, Mumbai | May 2018 - Oct 2021

Assistant General Manager-IT

• Provided technical support to end-users, addressing hardware and software issues, troubleshooting network problems, and ensuring prompt issue resolution.
• Assisted in supervising the IT team, including providing guidance, mentoring, and fostering a collaborative work environment.
• Assisted in managing IT infrastructure, including servers, networks, and systems, to ensure reliable and efficient operations.
• Collaborated with the IT Manager to coordinate and oversee IT projects, from planning and execution to monitoring and reporting.
• Assisting in deploying, updating, and maintaining software applications, ensuring proper licensing and compliance.
• Supporting cybersecurity measures, including monitoring for threats, implementing security protocols, and contributing to data protection efforts.
• Collaborated with vendors for IT procurement, maintenance, and support, ensuring effective communication and value for services.
• Assisted in developing and enforcing IT policies, procedures, and standards to ensure consistency and compliance.
• Supported data backup and disaster recovery initiatives, ensuring business continuity in the event of data loss or system failure.

Rockstar Industries, Mumbai | May 2015 - Apr 2018

IT Analyst

• Analysed existing technology systems, workflows, and processes to identify areas for improvement, optimization, and innovation.
• Gathered, evaluated, and interpreted data from various sources to identify trends, anomalies, and opportunities for enhancing business operations.
• Developed well-structured proposals for technology enhancements, including recommending software solutions, process improvements, or system integrations.
• Created process maps and flowcharts to visualize current and proposed workflows, aiding in the understanding of complex processes.
• Assisted in project planning, coordination, and implementation of technology initiatives, ensuring timely delivery and adherence to project goals.
• Created visual representations of data using graphs, charts, and dashboards to facilitate data-driven decision-making.
• Maintained accurate documentation of analysis findings, requirements, solution proposals, and project outcomes.

INTERNSHIPS

Shark Industries, Mumbai | May 2015 - Apr 2017

Intern IT

• Identified and resolved technical issues related to website functionality, layout, and performance.
• Collaborated with developers to fix bugs, broken links, and other issues.
• Conducted testing to ensure a consistent user experience across various browsers and devices.
• Assisted in implementing security measures to safeguard the website against cyber threats and vulnerabilities.
• Regularly updated software, plugins, and extensions to maintain a secure environment.

ACADEMIC CREDENTIALS 

EDUCATION: 

• Bachelor of Technology in Informational Technology, Indian Institute of Technology, Mumbai, Jul 2011 - Apr 2015 

PERSONAL DOSSIER

Languages Known- English, and Hindi