Restaurant Manager - Resume Example & Template

Resume of Restaurant Manager in Text Format

PRIYA RATHORE

Phone: 9953776253 | Email: info@getsetresumes.com | LinkedIn: linkedin.com/company/getsetresumes

RESTAURANT MANAGER -leveraging 5+ years of experience

A meticulous restaurant manager, with a proven track record of successfully overseeing operations and driving business growth in the food and beverage industry. Passionate about delivering exceptional customer service and maintaining a high standard of quality in all aspects of restaurant operations. Endowed with excellent problem-solving and strong management skills, allowing for superior customer service. 

PROFILE SUMMARY 

• Possesses a high level of proficiency in meticulously planning and organizing restaurant operations, taking into account financial considerations and time constraints.
• Skilled in operations to achieve customer (guests, employees, corporate, and owners) satisfaction and quality service while meeting/exceeding financial goals.
• An excellent communicator and relationship builder seamlessly works with various vendors and communicates with all levels of the staff.
• Expertise, in inventory management and procurement of food and supplies, ensuring efficient and effective resource allocation.
• Exhibits exceptional proficiency in addressing client complaints and swiftly resolving issues to achieve high levels of customer satisfaction.
• Experienced in training, supervising, and collaborating with staff to facilitate the seamless execution of restaurant operations.
• Demonstrating exceptional skill in food handling, ensuring that the restaurant maintains consistently high-quality standards at all times.

CORE COMPETENCIES

• Restaurant Management
• Quality Standards
• Team-Leadership Skills
• Performance Reviews
• Food Handling
• Communication Skills
• Bartending Skills
• Customer Service
• Problem-Solving

PROFESSIONAL EXPERIENCE 

Panda Restaurant, Jaipur | Nov 2022 - Present 

Restaurant Manager

• Creating a culture that exudes excellence and ensures an extraordinary guest experience.
• Assuring that all food and products are consistently prepared according to the restaurant’s recipes, portioning, cooking, and serving standards.
• Ensuring that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Overseeing and maintaining an environment that is clean, safe, and attractive for guests.
• Resolving issues regarding services, amenities, and policies.
• Achieving company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training employees and creating a positive, productive working environment.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Scheduling labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. 
• Evaluating restaurant performance and ensuring compliance with health and safety rules.

Domino’s, Jaipur | May 2020 - Oct 2022 

Assistant Restaurant Manager

• Actively participated and assisted staff in providing exceptional service to guests. 
• Assisted the staff in all aspects of the operation by making decisions and being hands-on, ready for any situation that arises in the outlet/s.
• Escorted guests to tables and assist with seating; ensure menu and wine list presentation.
• Monitored and maintain cleanliness, sanitation, and organization of assigned work areas.
• Maintained complete knowledge of table/seat/station numbers, proper table set-ups, room capacity and outlet hours of operation, and dress codes.
• Worked with Restaurant Managers in preparing and adjusting weekly work schedules in accordance with staffing guidelines and labor forecasts.
• Authorized requests for vacation/sick leave, holidays for staff members, and leaves of absence, schedule changes, overtime, etc
• Assisted in completing and conducting employee performance evaluations on a regular basis.
• Maintained presence on the dining room floor during operational hours and ensured that all staff performed standards of quality service as established by the restaurant.

The Dave’s, Ajmer | Jul 2019 - Apr 2020 

Maître’d

• Oversaw and managed the performance of all food & beverage venues.
• Managed the service of dining venues and supported the Restaurant Manager in the supervision of Restaurant and bar venues.
• Provided technically proficient, efficient, and personalized luxury food and beverage service to guests in a courteous and professional manner.
• Ensured proper inventory including requisitions, receiving, moving, and stocking products in accordance with first in, first out (FIFO).  
• Prepared for and assisted with all sanitation and Public Health inspections.
• Managed the financial performance to exceed expectations for food and beverage venues.
• Ensured the daily execution of Line-ups in accordance with company standards and brand guidelines.
• Coached others by providing constructive feedback; helped others identify developmental needs and monitored progress; promoted an environment where everyone is valued and included.
• Coordinated and cooperated with others regarding services/activities. 

INTERNSHIP 

The Dave’s, Ajmer | Jul 2018 - Jun 2019   

Bartender

• Prepared and served beverages to guests in the bar area in a friendly, courteous, and timely manner.
• Adhered to state, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Maintained stock, prepares, cured, and stored all fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
• Performed general cleaning tasks to adhere to health and safety standards; keeps work area clean and organized.
• Arranged bottles and glasses to maintain an attractive display in the bar area.

ACADEMIC CREDENTIALS 

EDUCATION: 

• BBA in Hotel Management, Indian Institute of Hospitality and Research Management, Jaipur, Apr 2015 - May 2018

PERSONAL DOSSIER

Languages Known- English and Hindi