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Travel Manager - Resume Example & Template

A travel manager is responsible for all aspects of business travel. They help design a company's travel policy, manage travel arrangements, assist with choosing the best corporate travel agency for the business, organize and monitor travel expenses, and look out for the well-being of business travelers. Post-trip, a travel manager is in charge of analyzing data and using it to streamline and improve future travel.

Resume of Travel Manager in Text Format

RAHUL RATHI

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TRAVEL MANAGER -leveraging 4+ years of experience

A meticulous travel manager is competent in coordinating and managing travel arrangements for individuals or organizations. Ensuring efficient and seamless travel experiences while maintaining cost-effectiveness and high-quality customer service, also endowed with excellent problem-solving and strong management skills, allowing for repetitive business.  

PROFILE SUMMARY 

  • Proficient in cultivating and enhancing relationships with existing and potential customers, ensuring exceptional customer satisfaction, and delivering quality service while surpassing financial objectives.
  • Skilled in overseeing operational responsibilities to achieve the satisfaction of customers (guests, employees, corporate, and owners), while upholding high service standards and exceeding financial targets.
  • Adept at negotiating with vendors to secure the most advantageous terms, thereby ensuring profitability for customers.
  • An expert in handling travel bookings, coordinating arrangements, and providing exceptional service to customers.
  • Service skilled, oriented in promptly and satisfactorily addressing client complaints, and resolving issues to ensure customer satisfaction.
  • Demonstrates dexterity in efficiently planning and organizing business/personal trips, while carefully managing financial and time constraints.

CORE COMPETENCIES

  • Travel Booking
  • Hotel Reservations
  • Vendor Management
  • Travel Arrangements
  • International Travel Booking
  • Communication Skills
  • Customer Service
  • Budgeting and Finance
  • Problem-Solving

PROFESSIONAL EXPERIENCE 

Panda Express, Mumbai | Nov 2022 - Present 

Travel Manager

  • Negotiating preferred rates with vendors of direct travel.
  • Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
  • Overseeing the end-to-end process of travel arrangements, including flights, accommodation, ground transportation, and any other travel-related services.
  • Planning travel accommodations, booking flights, hotels, and car rentals, and coordinating activities.
  • Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
  • Researching travel deals and evaluating prices and services.
  • Arranging travel accommodations for business visitors.
  • Creating, optimizing, and monitoring corporate travel policies.
  • Preparing travel budget reports.
  • Developing and implementing travel policies, procedures, and programs that align with the organization's objectives and budgetary constraints. 
  • Handling a team of Travel Agents, focusing on talent development, employee engagement, and coaching.
  • Ensuring the safety and security of travelers by implementing risk management strategies, providing travel advisories, and establishing emergency protocols.

ABC Corporation, Mumbai | May 2020 - Oct 2022 

Travel Manager

  • Actively participated and assisted staff in providing exceptional service to customers. 
  • Guaranteed all travel was in compliance with corporate policy, the airlines, Indigo, and Air India.
  • Created repeat business by developing long-term relationships with regular customers.
  • Developed an official company page on Facebook to facilitate interaction with customers.
  • Managed the web-based expense reporting tool for thousands of employees and reports annually.
  • Assisted with any travel-related issues that may arise.
  • Collaborated with others to maintain and enforce the Corporate Travel & Expense Policy.
  • Provided guidance and support to employees or travelers regarding travel booking procedures, expense reporting, and reimbursement processes.
  • Analyzed and prepared reports on travel spend.

The Delta Corporation, Pune | Jun 2019 - Apr 2020 

Travel Counsellor

  • Understood clients’ travel requirements and asked relevant questions to gather as much information as possible.
  • Outlined all options regarding possible destinations, flights, car rentals, accommodation, and exchange rates, as well as discussed issues like safety and immunization with clients.
  • Meticulously captured all client information into databases.
  • Booked flights and accommodation and arranged car rentals as per client specifications.
  • Ensured clients were provided with an itinerary and schedule where required.
  • Answered all clients’ questions and addressed complaints as soon as possible.
  • Reported to the travel manager.
  • Kept all client information strictly confidential.
  • Provided friendly service and built professional relationships with clients.

CERTIFICATION 

    • Awarded with Certified Travel Associate.

    • Awarded with Certified Travel Counsellor.

    • Awarded with International Air Transport Association.

    • Awarded with Tourism and Management Certificate.

ACADEMIC CREDENTIALS 

EDUCATION: 

  • MBA in Tourism Management, Symbiosis University, Pune, Jun 2017 - Jun 2019 
  • BBA in Tourism Management, Mumbai University, Mumbai, Apr 2014 - May 2017

PERSONAL DOSSIER

Languages Known- English and Hindi

Tags

Travel Manager Resume Sample, Resume Examples 2023

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